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Terms of Service

Allgemeine Geschäftsbedingungen (AGB)

Last updated: March 2026

⚠️ Important Health Disclaimer

Youmei is not a medical device. It does not provide medical advice, diagnosis, or treatment. Youmei is a wellness and self-reflection tool intended to support personal growth and emotional awareness. It is not a substitute for professional mental health care, therapy, or crisis intervention.

If you are experiencing a mental health crisis or thoughts of self-harm, please contact a qualified professional immediately:

  • 🇩🇪 Germany: Telefonseelsorge 0800 111 0 111 (free, 24/7)
  • 🇪🇺 EU: Emotional Support Line 116 123
  • 🌍 International: befrienders.org

1. Scope & Acceptance

These Terms of Service ("Terms") govern your use of Youmei ("Service"), operated by Pouya Panahzadeh, Kieler Straße 3, Hamburg, Germany ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use Youmei (minimum age for GDPR consent in Germany). Users under 18 should have parental consent. By using the Service, you confirm you meet these requirements.

3. Description of Service

Youmei provides:

  • Daily guided journaling prompts for self-reflection
  • Mood tracking and streak monitoring
  • AI-generated responses and insights based on your journal entries (Pro plan)
  • Pattern detection and personal growth features (Pro plan)

All AI-generated content is for informational and reflective purposes only. It does not constitute professional advice of any kind.

4. Subscriptions & Payments

Youmei offers a free tier and paid subscription plans:

  • Pro: €7.99/month or €59.99/year
  • Couple: €11.99/month or €89.99/year
  • Family: €15.99/month or €119.99/year

Payments are processed by Stripe, Inc. Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time in your account settings.

5. Right of Withdrawal (EU Consumers)

As an EU consumer, you have the right to withdraw from a subscription contract within 14 days of purchase without giving any reason. To exercise this right, contact us at hello@youmei.eu within 14 days. If you have already used the service during the withdrawal period, we may charge a proportional amount for the service provided.

6. Your Content

You retain full ownership of all journal entries and content you create in Youmei. By using the Service, you grant us a limited license to process your content solely to provide the Service (including sending entries to OpenAI for AI processing). We do not sell, share, or use your journal content for advertising.

7. Prohibited Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to reverse-engineer, scrape, or exploit the Service
  • Share your account credentials with others (except for Couple/Family plans as intended)
  • Submit content that is illegal, harmful, or violates third-party rights

8. Limitation of Liability

To the maximum extent permitted by law, Youmei and its operator shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim. Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate or suitable for your needs. AI responses are generated automatically and may contain errors or inaccuracies.

10. Account Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these Terms. Upon termination, your data will be deleted within 30 days in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by German law. For consumers in the EU, mandatory consumer protection provisions of your country of residence also apply. Disputes shall be subject to the jurisdiction of the courts of Hamburg, Germany, unless mandatory consumer protection law provides otherwise.

13. Contact

For questions about these Terms, contact us at: hello@youmei.eu

Last updated: March 2026 · Impressum · Privacy Policy